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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Reeves

Rebecca Reeves

March 25, 2025

5  out of  5
rating by Rebecca Reeves
"Luisa is the absolute best!! Besides being precious and valuable for us elderly folks Thank you so much!!!"
We responded:
"Thanks Mrs. Reeves we appreciate you and your family. But most of all you have been insured with us since we opened our business 36 years ago. We Thank You and Art for trusting us with your business."
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Elizabeth Ortiz

March 24, 2025

5  out of  5
rating by Elizabeth Ortiz
"Spoke with the receptionist, and she was lovley. She was so nice and had my phone call returned, just as stated. Had the absolute pleasure of speaking with Miguel, & already happy with the customer service, reliability, and affordability. Miguel made sure all of my questions were answered, compared my old insurance, saved me money, and gave me so many more benefits that I didn't even know was available. If you want to be taken care of like family, this is your insurance stop. Join the Portillo agency and be worry free. Thank you again, Miguel!!"
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Mireya Tena

March 19, 2025

5  out of  5
rating by Mireya Tena
"Very happy with the customer services that is always provided to us. Rosie and Luisa are always very helpful and very patient with any questions we may have. It really touched me that Mr. Portillo and his staff remembered my mom and were sadden by her passing."
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Celia Medina

March 17, 2025

5  out of  5
rating by Celia Medina
"Great help by Miguel Gutierrez!!!, patience, recommendations and knowledge"
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J

March 14, 2025

5  out of  5
rating by J
"Luisa was very helpful and professional. Explain me everything and set me up quick. Thanks Ms Luisa"
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Sam & Ana Joint Franco

March 14, 2025

5  out of  5
rating by Sam & Ana Joint Franco
"Staff is very attentive to your needs and treat all their customers as if family. We love this agency and don’t ever entertain the thought of moving. Thank you Jaime, Barbara, and other staff members! Good job!!!!👏"
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Tyrone Greene

March 13, 2025

5  out of  5
rating by Tyrone Greene
"Agent Luisa Anchondo was very helpful she was very knowledgeable, kind and sweet. She is a great asset and has a beautiful personality! Thank you Luisa!"
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Elizabeth Baeza

March 13, 2025

5  out of  5
rating by Elizabeth Baeza
"Luisa was quick on everything. Very helpful!"
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Julio Aguayo

March 12, 2025

5  out of  5
rating by Julio Aguayo
"Great service! If you need help with your insurance needs call or visit Luisa Anchondo."
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Deedee Dillad

March 11, 2025

5  out of  5
rating by Deedee Dillad
"Great service. Need a policy call Miguel"
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Miguel Castro

March 7, 2025

5  out of  5
rating by Miguel Castro
"Miguel es el MEJOR, súper trato"
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Debbie Brooks

December 10, 2024

5  out of  5
rating by Debbie Brooks
"Have been with this Agency for a very long time. Great service."
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Jorge Porras

August 1, 2024

1  out of  5
rating by Jorge Porras
"It took two weeks for the gentleman to respond to my business inquiry, and I had to consistently follow up with him during that time. When he finally provided a quote, it was not what I needed and did not match his initial assurance. I ended up paying for services that fell short of my expectations."
We responded:
"Jorge, please call me at your convenience, Miguel and I have reached out and like to follow up with you. "
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Irene Macias

May 15, 2024

5  out of  5
rating by Irene Macias
"Just joined with State Farm after many years of not needing a quality insurance but just something to meet state requirements. After calling for information and speaking with Miguel Gutierrez , it was a great relief and a pleasure to speak with someone who truly listened to my needs for my son’s new vehicle and worked hard to find us the best rates for all our needs . It’s hard to find great customer service these days - call Miguel , he’ll do what he needs to to take care of you, it’s what State Farm says they’ll do, afterall !!!"
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Laraine Schollmann

May 6, 2024

5  out of  5
rating by Laraine Schollmann
"I have beenbwith State Farm for over 40 years. Solid company reasonable rates. The first thing I was offered was water, plenty of candy for my sweet tooth. The people here are all fantastic. Always here to help. Give them a try. The business cards are the people I deal w most. Professional, courteous and friendly. Give em praise then a raise! ***** five star service. Thank you Start Farm. Loyal customer."
We responded:
"Thanks Laraine, we appreciate the good word. Grateful for your loyalty! "
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joe gutierrez

January 31, 2024

5  out of  5
rating by joe gutierrez
"Miguel was really helpful. Thank you"
We responded:
"Thanks Joe !"
Profile photo of Standing on Your Square Productions TTE

Standing on Your Square Productions TTE

January 24, 2024

5  out of  5
rating by Standing on Your Square Productions TTE
"I am A New Customer with Jaime Portillo State Farm. My Representative Luisa provides Top Notch Customer Service. This office also offers affordable monthly rates customized policies and the whole 9 yards. Will definitely recommend this office to friends, family and Co workers. I am satisfied with my service."
We responded:
"Thanks so much! Luisa is the best. We appreciate your business. "
Profile photo of Lilia Anchondo

Lilia Anchondo

January 19, 2024

5  out of  5
rating by Lilia Anchondo
"Very nice location. Everyone was helpful, Luisa attended me and was helpful gave clear answers and helped with all I needed."
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Gloria Pischansky

January 18, 2024

5  out of  5
rating by Gloria Pischansky
"Buen servicio"
We responded:
"Thanks Gloria! we appreciate you."
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Andres Gonzalez

December 21, 2023

5  out of  5
rating by Andres Gonzalez
"Miguel Gutierrez was extremely helpful and knowledgeable in getting my policies set up. The process was fast and he was able to answer every question I had from dividends to the simple details of the policy. I learned a lot and would recommend him and this agency to anyone."
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Tsar Romanov

October 10, 2023

1  out of  5
rating by Tsar Romanov
"Worst service ever, very rude and lack of knowledge 🤬🤬🤬🤬"
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Myrna Rayas

August 31, 2023

1  out of  5
rating by Myrna Rayas
"They gave me a quote and send me a bill with a different amount I called and asked why and they just said they made a mistake and insist on charging me more very disappointed with their customer service."
Profile photo of Ashley Zambrano

Ashley Zambrano

August 9, 2023

5  out of  5
rating by Ashley Zambrano
"If you are looking for a new insurance company I definitely recommend trying this company. We’ve been with this State Farm location for almost a year now and we could not be any happier with the services they provide. I would definitely recommend Miguel he goes above and beyond for my family and I. He is so courteous and kind and always does everything he can in such a fast and timely manner to resolve any issue we have along the way!"
We responded:
"Thanks Ashley we appreciate you and your business."
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Eduardo Martinez

June 25, 2023

2  out of  5
rating by Eduardo Martinez
"Rude staff"
We responded:
"I am Sorry you had this experience. Please call me Jaime Portillo and I will try to help you. "
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jaime vasquez

June 22, 2023

1  out of  5
rating by jaime vasquez
"Sadly this is not what it used to be. I am now moving to another insurance carrier. This is my last month. I have been waiting for a phone call two times and no call. Sad how this company has gone down in service and customer service. I have been with this company for more than 12 years."
We responded:
"Give me a call Jaime . Thanks, Jaime Portillo "