State Farm® Insurance Agent Jaime Portillo

"It took two weeks for the gentleman to respond to my business inquiry, and I had to consistently follow up with him during that time. When he finally provided a quote, it was not what I needed and did not match his initial assurance. I ended up paying for services that fell short of my expectations."

"Just joined with State Farm after many years of not needing a quality insurance but just something to meet state requirements. After calling for information and speaking with Miguel Gutierrez , it was a great relief and a pleasure to speak with someone who truly listened to my needs for my son’s new vehicle and worked hard to find us the best rates for all our needs . It’s hard to find great customer service these days - call Miguel , he’ll do what he needs to to take care of you, it’s what State Farm says they’ll do, afterall !!!"

"I have beenbwith State Farm for over 40 years. Solid company reasonable rates. The first thing I was offered was water, plenty of candy for my sweet tooth. The people here are all fantastic. Always here to help. Give them a try. The business cards are the people I deal w most. Professional, courteous and friendly. Give em praise then a raise! ***** five star service. Thank you Start Farm. Loyal customer."

"Miguel was really helpful. Thank you"

"I am A New Customer with Jaime Portillo State Farm. My Representative Luisa provides Top Notch Customer Service. This office also offers affordable monthly rates customized policies and the whole 9 yards. Will definitely recommend this office to friends, family and Co workers. I am satisfied with my service."

"Very nice location. Everyone was helpful, Luisa attended me and was helpful gave clear answers and helped with all I needed."

"Buen servicio"

"Miguel Gutierrez was extremely helpful and knowledgeable in getting my policies set up. The process was fast and he was able to answer every question I had from dividends to the simple details of the policy. I learned a lot and would recommend him and this agency to anyone."

"Worst service ever, very rude and lack of knowledge 🤬🤬🤬🤬"

"They gave me a quote and send me a bill with a different amount I called and asked why and they just said they made a mistake and insist on charging me more very disappointed with their customer service."

"If you are looking for a new insurance company I definitely recommend trying this company. We’ve been with this State Farm location for almost a year now and we could not be any happier with the services they provide. I would definitely recommend Miguel he goes above and beyond for my family and I. He is so courteous and kind and always does everything he can in such a fast and timely manner to resolve any issue we have along the way!"

"Rude staff"

"Sadly this is not what it used to be. I am now moving to another insurance carrier. This is my last month. I have been waiting for a phone call two times and no call. Sad how this company has gone down in service and customer service. I have been with this company for more than 12 years."

"Jaime has taken care of me for years and will work with you for any and all of your insurance needs. Great with insurance, iffy at golf 😬🤣"

"Luisa provided excellent customer service. She answers questions and makes every effort to explain policies. Luisa goes the extra mile and she is an asset to the company. I met her a year ago when she initially provided options. Very satisfied with this insurance company."

"Excellent customer service at the front and all their employees especially Miguel! I really recommend 10/10!"

"Luisa Anchondo is very knowledgeable area of the insurance. I highly recommend her."

"Luisa Anchondo helped us out a lot! She also explained everything very well and addressed our questions and concerns professionally."

"Luisa Anchondo was great !!!!!"

"I had a wonderful experience. Everyone is friendly and helpful. I got a great policy rate. So glad I switched to State Farm."

"Mr portillo is the best man for insurance and is a great friend of mine I recommend him to everyone from SEAN M HOPKINS"

"If I can give this business a zero I would. Very unprofessional, stated they would email me documents in 15 minutes and 1.5 hours later still nothing. That was after 1.5 weeks of trying to get a quote. They were not in a hurry to keep me as a client. Horrible customer service, you can hear it even over the phone. Stay Away. Try another State Farm agent. This business doesn't seem to eager for clients. I dealt with Luisa, Paul and Miguel."

"Best experience ever! Made the process so easy"

"Miguel Gutierrez went above and beyond to look for the best rates. He is very professional!!"

"So glad I made I made the switch! I’m so happy to be saving money and the customer service is exceptional here I definitely recommend!!! Ms. Luisa was so kind and helpful. Thank you all for your help!"