State Farm® Insurance Agent Jaime Portillo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colin Thurton
January 29, 2026
"Miguel helped me today and I gotta say he is the most helpful person ever. If you want to be taken care of give him a call."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Jaime Portillo’s Team. Thank you so much for the 5-stars, Colin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jaime Portillo’s Team anytime. "
Jason Rakes
January 28, 2026
"Great to do business with! They are always so fast with responding and helping me! Thank you so much!"
Dulce M. Carlos V.
January 16, 2026
"I am very grateful to Jaime Portillo's office and his agent, Miguel Gutierrez, who always answers my questions and works to find the best options based on my needs. Excellent service."
"We appreciate your review, Dulce. We are so happy that you had such a wonderful experience with State Farm Agent Jaime Portillo’s Team here in El Paso ! "
jennifer Baker
January 16, 2026
"Great experience working with Jaime Portillo State Farm on my mother’s longtime homeowners insurance. Our family has been with this agency for many years, going back to when she knew his father. The process was smooth and respectful during a sensitive time. Special thanks to Diana for her patience, responsiveness, and genuine care. She made everything clear and easy. Highly recommend."
"jennifer, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jaime Portillo’s Team here in our El Paso office. "
Angelica Olivas
January 13, 2026
"Miguel Gutierrez is really good and is always quick to respond any questions and helps us the best he can."
"Thank you so much for the 5-star rating, Angelica! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Andrea T
December 29, 2025
"I am posting a shoutout for State Farm representative Rosie Friday. She provided us excellent customer support."
Omar Pineda
December 20, 2025
"Enjoyed doing business with Jaime Portillo - State Farm Agency. Insurance Agent Rosa F. was very helpful in setting up my new policy and answered all my questions. I highly recommend them."
Gustavo de la Torre
December 6, 2025
"Luisa Anchondo was the best agent, really recommend her!!"
Olga Gonzalez
December 5, 2025
"I had a pleasant and productivo experience."
Joe Enriquez
December 5, 2025
"I have to say Miguel from Jaimes office has made insurance so easy. I would recommend to go to him."
Jorge Lujan
November 29, 2025
"Luisa was a great help with my life insurance. She was very helpful."
Vanessa Anchondo
November 24, 2025
"Jaime Portillo and his staff, especially Luisa have always been very friendly, helpful, efficient, and reliable. Luisa has always been great to tend to our questions and needs. She responds on a timely matter. We have been very satisfied with our services."
Rodolfo Garcia
November 18, 2025
"Great insurance service provided like always."
Manuel Bellido
November 18, 2025
"I have been with State Farm for a long time, they always go out of their way to try to assist you in any way. Luisa is always been there to help me and answer my questions. I will always stay with State Farm. Jaime Portillo's family is a great asset to State Farm."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Alicia Riley
November 18, 2025
"Miguel was able to help me with all my insurance needs. I might have a different agent but this office helps me no matter what."
"Your kind words are appreciated!"
Lisa Rosales
November 14, 2025
"I truly enjoy working with Jaime Portillo at State Farm Insurance, especially with Miguel Gutierrez. They are extremely professional, reliable, and always go above and beyond for my clients. We receive insurance binders quickly and efficiently, and their rates are consistently competitive when my clients are shopping for homeowners insurance. I genuinely appreciate their outstanding service and professionalism. I will continue to refer my customers to them for their homeowners insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
rogelio catano
November 11, 2025
"Miguel was a great help! If you have any insurance needs give him a call"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lilia Mayo
November 11, 2025
"When it comes to finding a reliable insurance agent, Miguel at State Farm truly stands out. From my first interaction, he demonstrated a deep understanding of my insurance needs and provided tailored solutions that were easy to understand. Additionally, Miguel has been proactive in following up with me to ensure that I’m satisfied with my coverage and to remind me of any upcoming renewals or changes in policy. His dedication to customer care is evident, making me feel valued as a client."
"Lilia, Thank You, for your feedback is important to me. Visibly it helps me understand if we are delivering the correct experience when a client is interacting with our office."
Cynthia Tellez
October 11, 2025
"Estoy muy contenta por el servicio brindado por el Sr. Portillo y su staff. En especial por el servicio que nos a brindado desde hace poco mas de 3 años la Srita Luisa Anchondo ella siempre contesta mis llamadas y resuelve cada una de mia dudas. Gracias Luisa por toda tu ayuda."
"Thank You for the feedback Cynthia! We appreciate you."
Michael Botello
October 2, 2025
"Jaime, please keep Rosie forever. As you know, I come into the office every 6 months to make sure I'm up to date on my policies and Rosie is the person I can speak with and have my questions answered. She is knowledgeable and has the information I need as one of your many clients."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Larry
October 1, 2025
"I went to state farm to change auto policy and Luisa helped with that. Very professional and attentive and understanding. I appreciate her help"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Diane Rayon
September 29, 2025
"I have been with this insurance for many many many years. You all are great. Thank You for all you do. 😁"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Miguel Barrera
September 24, 2025
"Saludos muchas gracias Sta. Luisa Por su atención, trato amigable y por facilitar el obtener un buen precio en mi seguro de casa y automóvil"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mark Archer
September 23, 2025
"Amazing customer service . Unbeatable combined policy prices. Miguel Gutierrez is the name at the West El Paso location. Saved me over $200. Very pleased. Highly recommend."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cristina Holguin
September 17, 2025
"Luisa es una empleada súper excelente. Siempre me ha tratado con muchísima amabilidad y súper eficiente. Me encanta venir a esta oficina por el trato tan especial."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"